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Richmond Hotel Tokyo Mejiro

Located in an immadiate proximity to central areas of like Ikebukuro or Shinjuku, Richmond Hotel Tokyo Mejiro is convenient for visits to the heart of city while staying out of the crowd this metropolis combines.Learn More

Frequently Asked Questions

Q. What time for check-in/check-out?

A. Check-in: 2:00pm Check-out: 11:00am.

Q. Can I stay longer after check-out time, 11:00am?

A. Yes. you can stay until 2:00pm at most. Late check-out charge is ¥1,000 per a hour till 2:00pm. After 2:00pm, will be charged entire regular room charge.

Q. Before checking-in or after checking-out, can I leave my luggage?

A. Yes. We keep your luggages at the reception. Feel free to ask.

Q. I want to send luggage beforehand.

A. Please send your luggage to the following address.
171-0031
3-5-14, Mejiro, Toshima-ku, Tokyo
Richmond hotel Tokyo Mejiro
TEL +81-3-3565-4111
*Note: Please make sure to fill in the staying day and the name of guest.

Q. When do I meke the payment?

A. We want your payment on your check-in. You can pay for each day or all. When you finish to pay, we hand tye room key for you.

Q. Can I use credit card?

A. The following credit cards are available.
AMEX, VISA, DINERS, MASTER CARD, JCB, UNIONPAY

Q. Do you have laundry service?

A. Yes. There are laundry bags and the laundry slips in the room. Please bring them with your clothes to reception before 10:00 am.We will be able to return it on that day after 17:00 PM.
(Not available on Sunday and Holiday)
There is also the Coin Laundry in the hotel.

Q. Can I copy and fax?

A. Yes. Please ask the reception staff.
Photocopy: 10 JPY (black and white), 50 JPY (color) per 1sheet.
Fax: 50 JPY (domestic), 100 JPY (international) per 1sending.

Q. Where is a parking lot?

A. Unfortunately, we don't have a parking lot. We can provide you a information about a parking lot instead.

Q. Do you have Internet service in the room?

A. Yes. We have free Wifi and cable/wireless LAN.

Q. Is there something to drink in the refrigerator in the room?

A. No. Please feel free to bring anything. Also, we have vending machines at 1st floor.

Q. Tell me about breakfast.

A. Buffet Style (Western styles and Japanese style) at restaurant on 2nd floor (Café Restaurant Gusto).
[Business hours]
6:30~10:00am
[charges] ¥850 ※Children under 6 years old: free
Breakfast tickets are available at the reception desk.

Q. Is there a room service?

A. Unfortunately, we don't have a room service.

Q. Can I get a receipt with company name?

A. Yes. Please ask to the reception staff before your paying. If you lose your receipt, we can reissue it. However, we can make it by hand and put a stamp ""Reissue"".

Richmond Hotel Tokyo Mejiro
3-5-14, Mejiro,
Toshima-ku, Tokyo
Tel: +81-3-3565-4111
Fax: +81-3-3565-4181

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